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1. #Cisco ip phone 303 downloading xmldefault cnf xml serial number
2. #Cisco ip phone 303 downloading xmldefault cnf xml serial

assuming you know the IP address assigned to phone by DHCP, use browser to open then select " Info" tab and lets me know value of " Customization" option (in Product Information) paragraph. If there is string 'RC' inside, then your phone is customized for particular OEM partner.Ģ. read sticker on bottom of phone and check PID VID field (third line) value. Retail SPA303 with factory default configuration are starting in SIP mode if SPCP configuration file can't be fetched (your case). While you can call support to confirm, its possible to identify those units by self most of case. Well, I suspect the is true and you have RC unit. P.S Please buy SPA phones from authorized sellers, to avoid such issues.

#Cisco ip phone 303 downloading xmldefault cnf xml serial

Reason behind the SR is to communicate user sensitive data, such as Serial numbers, customer addresses in case of approved replacement, personal details and purchase details.

#Cisco ip phone 303 downloading xmldefault cnf xml serial number

I still recommend opening a Case, so we can double check this for you, based on your Serial Number and advise if we could provide a solution based on the Entitlement.

If that is indeed the case - the provisioned software is uploaded upon manufacture and can not be changed and the device can not be set to work as a standard SPA phone. Some people buy those devices from their service provider and sell them after they switch their service provider, as they can not be accessed, or reconfigured to be used in a different network. Some of the SPA phone are running on a different software, specifically designed for our Partners and those devices can only work in their network. If the phone tries to download a config file, right after booting up, then this device is set to be provisioned.